Overview The over 12,000 employees at Coopservice Group provide services, including hospital san­ itization, civil and industrial cleaning, security and value management, transportation and lo­ gistics, and facility and waste management. Its clients include many of Italy’s foremost hospi­ tals, universities, city governments, banks and industrial companies. Challenge While experiencing rapid growth, Coopservice Group realized its existing IT infrastructure needed an overhaul. This wasn’t simply a question of upgrading hardware and network resources; the company wanted to give em­ ployees and clients appropriate access rights without creating security issues or excessive work for the IT department. Managing the high staff turnover rate was a major drain on Coopservice’s IT resou

Join for free to read