Portland Diabetes and Endocrinology Center (PDEC), a nearly 100‑year pioneer in treating diabetes and hormonal disorders, maintains extensive patient records and business systems across two locations. To stay focused on clinical care, PDEC relies on long‑time MSP partner Convergence Networks to manage its IT infrastructure. A technical mishap pushed PDEC to strengthen its business continuity strategy and move toward cloud‑based resilience. With Convergence’s trusted guidance, PDEC adopted a modern disaster recovery approach that ensures reliable protection, minimizes downtime risks, and safeguards critical medical data essential to patient care.

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