masergy.com Copyright ©2019 Masergy. All rights reserved. With 230 employees positioned throughout offices in Boston, Los Angeles, Milan, Seoul and Shanghai, facilitating regular meetings with its experts was a consistent challenge for Continuum from a logistics and cost management standpoint. After exploring a number of options, video conferencing emerged as a viable collaboration solution, allowing Continuum’s consultants to meet anywhere and at any time, to brainstorm and discuss their latest breakthroughs. While the approach was sound in theory, the limitations of video conferencing delivered through the company’s legacy network proved to be a major disappointment. With poor image and audio quality, frustrating latency and all-around sub- par performance, the once exciting alte

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