CASE STUDY Consorsbank’s Investment in Community Improves Customer Satisfaction RatingWant to learn more? Visit us at Khoros.com or email us at questions@khoros.com With the help of the Khoros community platform, we are on our way to becoming Germany’s most customer-oriented bank. Our 4.2 out of 5 customer satisfaction rating proves that our strategy is paying off. ConsorbankExecutive summary Want to learn more? Visit us at Khoros.com or email us at questions@khoros.com Consorsbank is one of the leading direct banks in Europe. Their goal has always been to make banking straightforward and simple for their customers, but the brand wasn’t keeping up with customers’ desire to communicate openly and directly online with their financial partner and actively exchange informa

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