CASE STUDY Consensus Background Consensus connects retailers with manufacturers and network operators using a single platform to enable what it calls multiplex selling: bundling technology and service purchases together, such as a smartphone and a data plan, or a smart television and a subscription to a video streaming service. Consensus enables retail stores nationwide to sell these types of connected devices and services through one unified online platform. However, a major risk for retailers selling expensive devices and services is fraudulent customer activity. T o address this risk, Consensus rolled out fraud prevention as one of its core services. Through its automated machine learning-powered online engine, Consensus can alert its retailer clients to high-risk consumers befo

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