Économat Des Armées, France CASE STUDY GOVERNMENT Defense and Intelligence Key Benefits Today, the VM project information system manages: ? Over 2,000 product references ? 90 providers ? 3,000 monthly orders ? 800 regular users To ensure the portal’s success, 400 training sessions have been provided throughout the army. After the IS implementation success, other major developments like reorganising delivery or optimising costs of ownership are gradually being put into place. “The ‘Vivres Métropole’ outsourcing reform is a success: EdA has developed an original set-up with the private sector where everybody achieves their best to serve a common aim: quality of service and cost management.” Pierre-Yves Durbise, High Commissioner, Director of EdA (2009) cgi.

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