Case Study

Coney Island Amusement Park Serves Guests More Effectively with Upgrade to Appetize POS

Coney Island Amusement Park Serves Guests More Effectively with Upgrade to Appetize POS

Pages 2 Pages

1.877.559.4225 | sales@appetizeapp.com | appetize.com CLIENT CASE STUDY Coney Island Amusement Park Serves Guests More Effectively with Upgrade to Appetize POS Coney Island Amusement Park, in Cincinnati, Ohio, has been a tourist destination for over 130 years. With thousands of guests to serve, they knew it was time to upgrade their Point of Sale (POS) system. Plagued with an Outdated Solution Relying on internet connectivity, Coney Island often faced full or partial system outages. Forced to offer complimentary meals to very unhappy guests, Nick Rhein, Banquet Manager at Coney Island, decided to look for a new POS solution. Beyond needing a cloud-based system, Coney Island wanted more data insights. “We needed to upgrade our ‘dumb’ cash

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