We recently sat down with Walter Heine, Director of Sales for Concorde Battery Corporation, to discuss his experience implementing and utilizing OnContact CRM software. Concorde Battery is a manufacturer of premium quality lead-acid batteries. Concorde provides batteries for a variety of applications, including aircraft, marine, medical, telecommunications, and more. And since 1979, they’ve manufactured aircraft batteries and batteries for shipboard use by the U.S military. Concorde Battery’s manufactured products directly support our military and the Department of Defense. Due to handling such crucial communications and contacts, they needed a customer relationship management solution to maintain an organized and efficient database of information and contacts—lost or unorga

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