This customer story details how Computacenter, an IT infrastructure provider, utilized an SAP Commerce solution to modernize its procurement capabilities. Faced with a shift towards end-user self-service and challenges from a complex legacy web shop, Computacenter adopted a fully configurable customer engagement portal. The new platform, referred to as TechSource, enabled rapid IT hardware deployment and streamlined the ordering experience. A significant achievement highlighted is the successful delivery of over 2 million devices for a UK government client during the COVID-19 pandemic, with the system processing orders immediately and maintaining zero downtime despite high traffic. The solution offers enhanced flexibility, custom catalogs, and tailored customer journeys, contributing to im

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