Case Study

Complete Itinerary Management: Distribution of Non-Inventory Products or Optional Services by Hotels

Complete Itinerary Management: Distribution of Non-Inventory Products or Optional Services by Hotels

Pages 7 Pages

Complete Itinerary Management: Distribution of Non-Inventory Products or Optional Services by Hotels • Cognizant 20/20 Insights Executive Summary Today’s travelers have options to book hotel rooms, flight seats and cars either in single or multiple online workflows. But what’s often miss - ing is a single channel to request or book addi- tional itinerary elements for their stay. Complete Itinerary Management, or CIM, offers this feature to

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