Challenge As one of the first third-party administrators of Flexible Spending Accounts in the nation, BASIC is a technology-driven HR compliance company focused on delivering administrative and technology solutions to assist human resource departments throughout the United States. With labor market shifts, Jim Bolek, Vice President of Payroll Operations, observed that for BASIC’s small business (SMB) clients, Compete for Talent and Grow Business finding the right people has become increasingly more challenging. “There are simply not that many candidates around. So SMBs that find great employees need to be set up to keep them,” he said. “You don’t want to have to spend a lot of time and energy looking for new people when you have other responsibilities — including the growt

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