CASE STUDY: COMMUNITY PROVIDER SERVICES. DISTRICT NURSING, HEALTH VISITING, BED MANAGEMENT AND ROSTERING BACKGROUND The PCT was going through a period of change turning into an APO in the project lifecycle. The new APO one mission; to take over the running of all provider services for Outer North East London (ONEL). Therefore, it was vital that they showed they could run a streamlined, productive and well managed system of community services. The key areas we looked at were: Health Visiting District Nursing Bed Management STUDY FINDINGS Following a three week study, working with the local management team Meridian identified a number of areas which if addressed would substantially improve management information and the accuracy of

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