1 CASE STUDY Community Mental Health Services, Working Age Adult & Older Adults and Older Adult Inpatient Wards Background In November 2015, Meridian were invited to conduct a study across the Inpatient and Community Services within this Mental Health Trust. The study identified an opportunity within the Working Age Adult and Older Adult Community teams to improve the productivity as well as an opportunity to reduce the average length of stay on the Older Adult inpatient wards. Based on the study findings and the identified opportunity, Meridian engaged in an 18-week Productivity Improvement and Behavioural Change Programme. Study Findings Meridian delivered 61 resource days on the analysis in November/December 2015. The following key areas for improvem

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