Birmingham law firm Coley & Tilley engaged the expertise of digital dictation specialist SpeechWrite, to facilitate an upgrade of its dictation and transcription technology. Established over 100 years ago, Coley & Tilley prides itself on nurturing home-grown talent and its modern approach to the ever-changing legal landscape. The law firm relies on a great deal of author-to-secretary dictation to generate client correspondence and recognised the need for upgrades in this process. THE CHALLENGE Sited in the hub of Birmingham’s legal district, Coley & Tilley already had an established documentation procedure in place, a Grundig digital dictation system, to produce client correspondences. As the firm’s wider IT system was enhanced to meet the growing digital needs of the business and

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