Coles partnered with Coursera to enhance employee satisfaction through professional development, offering over 750 employees access to courses tailored to career growth. The Coursera Scholarship Program achieved completion rates 27% above the industry average, with learners logging over 15,000 hours. This initiative led to a 10% improvement in employee engagement related to skill development opportunities. The program's flexibility allowed employees to learn at their own pace, especially during the COVID-19 pandemic. Coles plans to expand access and focus on skills like culture, finance, and digital expertise to foster further career growth across its brands.

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