Cohen Financial has been in business since 1978. In this current challenging economic climate, they found the need to downsize their workforce. During this process, it was essential to reduce their in-house technology staff by less than half. This cost cutting measure was necessary, but also left them in a sub-optimal position relying on a skeleton crew to handle all of their technology support and strategy needs. Cohen Financial needed to do more with less so they turned to Waident. Waident could provide a broad platform of support and management services at a lower cost than Cohen Financial’s current downsized team. Cohen Financial’s IT requirements were as follows: High touch end user support with real-time responsiveness. Broad expertise, such as networking technologies, telecommunicat

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