Case Study Capsule © 2017 CompuCom. All rights reserved. Coffee Company Brews Longstanding Relationship with CompuCom Dating back to its single-store origin in 1971, this American coffee company and coffeehouse chain has grown tremendously — garnering approximatey $15 billion in consolidated revenue globally in 2013. Now the largest coffeehouse company in the world, it connects millions of customers every day with exceptional products such as coffees, teas, fine pastries and other delectables. Its more than 200,000 employees not only serve customers, but connects with them in about 20,000 retail stores in 65 countries. Challenge In 2001, the coffee company’s headquarters were significantly damaged in a major earthquake that devastated Seattle. To get back up and runn

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