Coca-Cola FEMSA needed a solution to span across Sales, Service, and Marketing scenarios with an emphasis on mobility and offline access for their mobile workforce. From a sales perspective, Coca-Co-la FEMSA was looking to increase their field operation’s efficiency and automation, increase distribution at all retail locations, and facil-itate faster time-to-value for their presellers. For service, Coca-Cola FEMSA was looking to provide visibility into service tickets report-ed by customers, support master data and prospection processes by an integrated service request practice, and fully integrate their sales process during retail execu-tion.

Join for free to read