Coats Digital launches AI assistant in just six weeks using Azure OpenAI Service

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Challenge: Coats Digital, a longtime software as a service provider for the apparel industry, was looking to improve customer onboarding and navigation of its database of product information and training materials. Solution: •Coats Digital used Microsoft Azure offerings to create an AI assistant that understands questions and provides precise answers. •Customers worldwide can now make the most of Coats Digital’s programs, such as its production planning tools, with natural language questions about features, documentation, order status, and more

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Coats Digital launches AI assistant in just six weeks using Azure OpenAI Service

Coats Digital launches AI assistant in just six weeks using Azure OpenAI Service

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