Case Study

Coast Capital CXone Enables Coast Capital National Expansion During COVID-19

Coast Capital CXone Enables Coast Capital National Expansion During COVID-19

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Case Study ABOUT COAST CAPIT AL In 2018, Coast Capital became one of the first Canadian credit unions to expand nationwide. Now Canada’s largest credit union by membership, Coast Capital is owned by its 593,000 members and has $24.5 billion in total assets under administration. In providing banking and investment services to members across Canada, the credit union focuses on being a trusted advisor to members to improve their fi - nancial well-being and that of the communities it serves. Coast Capital has earned recognition as one of British Columbia’s Top Employers, is among Canada’s 10 Most Admired Corporate CulturesTM and is a Platinum Club member of Canada’s Best Managed Companies. The credit union also invests 10% of its annual budget in organizations and causes that strength

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