CMS IT Services delivered a comprehensive Identity and Access Management (IAM) solution for a leading global textile conglomerate operating in 58 countries with 17 manufacturing facilities and over 21,000 employees. Facing challenges with multiple identity stores, duplicate accounts, and non-role-based access causing delays and security risks, CMS IT implemented a unified identity governance platform. This solution streamlined user onboarding, lifecycle access provisioning, adaptive password management with Single Sign-On (SSO), and Multi-Factor Authentication (MFA), enhancing security, operational efficiency, and compliance across critical manufacturing applications.

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