Case Study
CMC Call Center Monitors Institutional Performance and Goals in Near Real Time with Qlikview
CMC Call Center is one of the largest outsourced call centers in Turkey. Established in 2000, with more than 3,000 employees, it has been providing services to over 70 customers in a variety of industries, from ?nancial services to telecommunications, and from the automotive industry to energy. CMC, while continuously developing its service portfolio in line with changing and developing requirements, provides services for customer relations,