vonage.com - 1 Cloud Communications in Healthcare How to Improve Patient Experience, Maximize Revenue, and Handle Information Securely vonage.com - 2 Introduction: The Modern Healthcare Industry: Challenges and Opportunities Chapter 1: Cloud Communication Table Stakes Chapter 2: The Hidden Costs of No-Shows Chapter 3: Improving Your Security and Compliance Posture Chapter 4: Improving Experiences with the Modern Healthcare Contact Center Chapter 5: Automating Scheduling to Fill Canceled Appointments Chapter 6: Build (or Buy) a Telehealth Solution Chapter 7: Reduce Fraud with 2 Factor Authentication (2FA) Conclusion: Choosing The Right Cloud Communications Vendor for Your Healthcare Organization ................ 3 ................ 4 ................ 6 .......

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