Case Study
Cloud Caduceus
ShoreTel. Brilliantly simple business communications. Caduceus is a healthcare management firm with a high call volume during various billing cycles. Its PBX system was frequently down, unable to handle growing call volumes, and offered no UC or management features. Moving offices and seamlessly transitioning to a new, cloud-based phone system Prior to moving to New Jersey, Caduceus was in New York City. Each day, the call center receives