Clinician Portal Redesign Improves Collaboration, Data Access And Drives Cost Savings CASE STUDY THE CHALLENGE MedStar had an existing Clinician Portal for doctors and healthcare personnel to use to access records, including diagnostic test results and patient and hospital records. The system was older, growing outdated, and was costly to maintain. It also did not provide any functionality for collaboration and did not offer a good platform for growth, including mobile access. They needed a new, scalable solution that could grow to handle potentially tens of thousands of users and integrate with additional internal systems. MedStar’s requirements included some significant technical challenges, including a Dual Factor authentication system for added security and HIPAA compliance.

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