Case Study
ClickSchedule Helps Canadian Utility Cut Costs While Increasing Maintenance Visits by Nearly 50%
The Company Gaz Metropolitain serves approximately 150,000 customers in Quebec and has a presence in the northwestern United States. Launched in 2000 to complement the parent company, Gaz Metropolitain Plus provides maintenance and repair services on gas appliances such as furnaces, hot water heaters, and fireplaces. The company’s field service technicians visit customers on a scheduled, preventative basis as well as on an emergency-response