clearwave Concord Orthopaedics Case Study Increased self-pay collections by 5%, of which, 53% came as a direct result of their estimations strategy. Concord Orthopaedics is committed to providing high-quality specialty orthopaedic care across their seven locations in New Hampshire. With 50 providers, their skilled team of physicians, physician assistants and nurse practitioners see over 9,000 monthly patients. With a high number of patients, and new regulations around Good Faith Estimates set forth by The No Surprise Act, Concord Orthopaedics’ Chief Executive Officer (CEO), Jennifer White, leaned into technology to launch their estimations strategy. Concord Orthopaedics implemented an automated patient estimations approach to provide financial transparency to patients, streamline

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