C ASE S T UD YInitially, a small team within ReAssure were using Jira, but When decision makers saw the benefits of the tool, they decided to make it a company-wide application. Clearvision helped ReAssure mobilise Jira and Confluence. Their usage of the Atlassian software went from 500 users to 3500. Clearvision continue to provide expertise for those adapting to the software. INTRO. 01/ Clearvision case study /reAssure Founded in 1963, ReAssure is a life and pensions company which buys and administers closed books of business from other companies. They have approximately 2.2 million policies on their books, and look after customer investments of £39 billion. They're committed to providing the highest level of customer service, having won the UK National Contact Centre Award in 2

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