Case Study
Clarity Helps Transportation Company Get Documentation On Track
Clarity enabled the client to: • Standardize its IT procedures into a cohesive operations manual. • Retain important organizational knowledge. • Better serve its customers with efficient and reliable bus service. Challenge New York State’s Capital District Transportation Authority (CDTA) provides bus service throughout upstate New York and transports 15 million passengers a year. CDTA needed a revised, updated, and edited install