RiverStone is part of the insurance and reinsurance operations of Fairfax Financial Holdings Limited, Canada. The company specialises in the acquisition and management of legacy insurance books from other insurance companies. The Business Challenge The insurance business is complex and involves the administration of policies, the collection of premiums and claims payment, but ultimately revolves around the management of risk. Many insurance companies therefore insure their own business exposure for settling claims with other insurance companies. This involves making “recoveries” against such policies for claims paid out, thereby sharing the risk and exposure across the industry; this is the world of reinsurance. As a competitive insurance business RiverStone has already cust

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