Claims Processing – Can You Handle it? Imagine that you are tasked with managing the employee benefits for 60,000 people. Of these around 18,000 are eligible for disability and worker’s compensation. You receive about 1000 faxes each week related to claims that are in progress, and must perform the work with a staff of only five people! Added to that, one of your key employees is moving to another state. She is the most expe

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