Share this CK Enerji Power shift — generating greater efficiencies in IT management Results Saved the cost of 15 technical support employees by providing enterprise-wide IT support through IBM Improved and streamlined IT support services through more responsive and better trained technical support specialists Provided management visibility on all IT assets through a centralized and automated IT asset management system Business challenge After CK Enerji took over part of Turkey’s national electric power utility, it inherited outmoded IT technical support and asset management methods. New systems were needed to standardize and automate these essential services. Transformation As a key part of its modernization effort, CK Enerji used the IBM ® Multi-Vendor IT Support Services pl

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