Case Study

City of Tulsa, Oklahoma

City of Tulsa, Oklahoma

Pages 6 Pages

WINNER WINNER 2019 TYLER PUBLIC SECTOR EXCELLENCE AWARD WINNERS Organization Profile • Tyler Client Since: 2016 • Number of Employees: 3,800 • Population: 403,000+ • Location: Oklahoma • Tyler Products/Solutions: EnerGov, Munis, Brazos, Tyler Content Manager Results: • 26.5% reduction in walk-in customers • 14% increase in inspections • $20,000+ saved in processes and labor As the second-largest city in Oklahoma, Tulsa is home to more than 403,000 residents. The city’s government strives to meet the needs of every one of those constituents, and unremittingly seeks to improve its processes. Central to meeting those needs and improving those processes is the city government’s dedication to pursuing a single mission, realizing a single vision, and representing two

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