CASE STUDY: CITY OF REDLANDS, CA Initial Challenges Due to staffing cuts, the city’s supply store was only open from 7:00 a.m. to 11:00 a.m. Monday through Thursday, often forcing city employees to delay projects and preventative maintenance. Any time an employee needed something, authorized personnel had to escort them through the supply store and write down the information in order to keep track of the inventory. Among the rows and rows

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