Case Study

City of Philadelphia

City of Philadelphia

Organization City of Philadelphia Office of Mental Health/Mental Retardation. The Challenge Replace cumbersome green-screen reports with modern Web-based systems for updating, analyzing, and delivering information to more than 100 provider agencies and program managers. The Strategy Deploy a Web-based business intelli- gence environment that streamlines ac- cess to current information; systematically replace RAMIS reporting systems. The Res

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