Case Study

City of Manhattan Beach Visitor Management

City of Manhattan Beach Visitor Management

Pages 4 Pages

City of Manhattan Beach Visitor Management The city of Manhattan Beach is a California community that makes up the South Bay area. Noteworthy for its wealthy demographics and beautiful sites, Manhattan Beach enjoys almost 4 million visitors annually. The City Hall of Manhattan Beach is where local residents can apply for special permits, file requests, make inquiries, and receive relevant information. Needless to say, the amount of residents seeking out services, coupled with the abovementioned volumes of visitors, can create a few problems for the City Hall employees. In this article, as opposed to the usual exploration of companies’ queuing and customer service practices, we will instead look into the future plans of City of Manhattan Beach to implement new technologies. Humble Beginning

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