Jamestown, a municipality in New York's Chautauqua County with 250 employees managing services from tax assessment to fire and police, recently migrated from IBM's AS/400 to Windows servers on VMware with Windows 7/10. Recognizing that cybersecurity awareness training empowers staff to spot phishing, craft strong passwords, and evade fake sites—complementing endpoint software—ESET's program proved transformative. It equipped employees with vital knowledge, drastically cutting human-error vulnerabilities, enhancing overall defenses, and ensuring resilient protection amid rising cyberthreats.

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