Case Study

City of Darebin Empowers Staff to Deliver Superior Customer Service

City of Darebin Empowers Staff to Deliver Superior Customer Service

Pages 3 Pages

fact sheetcase study city of darebin zeacom.com North America Northern Europe Asia Pacific City of Darebin Empowers Staff to Deliver Superior Customer Service “The Zeacom solution allows us to manage our call volumes better and be more responsive to our callers. We now have complete visibility across all our sites which allows the agents to self-manage their availability and our se

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