Case Study
City of Cullman Connects Its Team and Citizens While Saving $30,000 Annually With Toshiba’s Strata CIX Telephone Systems
City of Cullman Connects Its Team and Citizens While Saving $30,000 Annually With Toshiba’s Strata CIX Telephone Systems
Photo Credit: Amanda Shavers Photography Mission: Network 16 Departments Over IP Daniel Hunt, IT director for the City of Cullman, specified a business telephone system that would: • Effectively handle the city’s 12,000 monthly incoming calls; • Provide 24/7 reliability, ensuring that police station lines stay active even if the IP system goes down; • Connect the City’s four main locations over IP; • Establish centralized voice mail for all