How PrinterLogic eliminated 140 print servers, streamlined printer and driver management, and helped cut help-desk costs for more than 20,000 employees. Case Study: City of Cape Town Project Goals Primary goal: Improve the manageability of the print infrastructure and reduce the corresponding workload of the lean IT staff across the entire organisation. Additional goals: Dramatically reduce the city’s print infrastructure and consolidate the print environment by eliminating print servers and reducing the number of printers. Conserve print consumables. Challenges Centralised server consolidation created problems for local print management. Ageing print-server hardware had begun to fail and warranties had expired. Limitations of the print environment meant users required in- person s

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