City of Aurora Police Department Success Story © 2006 FranklinCovey All Rights Reserved MRK060383 SUSTAINED SUPERIOR PERFORMANCE ACHIEVING BUSINESS RESULTS BUILDING CAPABILITY LEADERSHIP AND MANAGEMENT DEVELOPMENT INDIVIDUAL EFFECTIVENESS EXECUTION PROCESS The ability to execute on top organizational objectives is one of the necessary traits to achieve sustained superior performance. Execution is only possible when everyone knows the top goals and possesses a relentless drive to achieve them. THE JOB TO BE DONE Aurora, Illinois is coined the “City Second to None” due to the fact that it is the second largest city behind Chicago, but insists on having the highest quality of life. While the Aurora Police Department (APD) is firmly committed to upholding that vision, a rash of shoo

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