Christiana Hospital Makes Medication Teaching More Consistent, Efficient, And Measurable
Christiana Hospital Makes Medication Teaching More Consistent, Efficient, And Measurable
2 Pagescase study 0 20 40 60 80 100 6 Months After 6 Months Before 59 62 Average Monthly HCAHPS Scores Like many hospitals across the country, Christiana Hospital was not satisfied with their conventional workflow for administering medication teaching. The hospital’s largely manual process for teaching patients invited inconsistency, a lack of efficiency and accountability. Christiana Hospital implemented a new workflow that automated the process
