A children’s healthcare organization partnered with Insight to reduce stress for patients and families by creating a mobile app leveraging Microsoft Azure. The app offers navigation, real-time surgery updates, entertainment, parking passes, and a natural language chatbot to answer questions or provide lighthearted moments. Built with Xamarin and Azure Cognitive Services, it was developed in just 13 weeks and quickly gained over 1,000 users. The solution simplified hospital visits, reduced anxiety, and improved family engagement, empowering parents to focus on their child’s care while enhancing the overall patient experience.

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