Case Study

Chicago Public Schools

Chicago Public Schools

Pages 6 Pages

CHICAGO PUBLIC SCHOOLS CUSTOMER SPOTLIGHT CS-CPS-201903282 CUSTOMER SPOTLIGHT | CHICAGO PUBLIC SCHOOLS Zonar Helps Chicago Public Schools Erase $20 Million in Student Transportation Expenses. While it didn’t surprise him, Paul Osland still couldn’t believe it when he saw the line through all of the checklist items on the bus inspection sheet. After all, it was a Saturday morning in 2012 and the Chicago Public Schools new student transportation services director was looking at a driver pre-trip inspection form for a school bus before its trip that Monday morning. And yet it was all filled out with all of the inspection items already checked. “It’s what’s known as pencil whipping it,” Osland recalled. “While it’s not an uncommon practice among drivers, it’s not something bus compan

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