Version Number 1 New strategy drives cost efficiencies In 2006, CHEP’s global operations managed the movement of 280 million pallets around the world using a combination of sophisticated interfacing systems and customized SAP applications. Tracking the pallets and containers generated huge volumes of data with more than 100,000 billing documents created each month. The stability of the tracking and billing systems were crucial to the operation. Any unscheduled downtime could result in a loss of reputation, and ultimately customers. To achieve greater cost efficiencies, the company decided to integrate its SAP application with legacy systems in use in Australia, New Zealand and South Africa. At the same time, it would update its existing SAP BW infrastructure to take adv

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