CHEMISTRY AT THE HEART OF BUSINESS SUCCESSCHEMIST WAREHOUSE IS ONE OF AUSTRALIA’S MOST REMARKABLE BUSINESS SUCCESS STORIES, DOUBLING SALES AND GROWING ITS NATIONAL STORE NETWORK FROM 100 TO MORE THAN 400 STORES IN JUST FIVE YEARS. Now Australia’s largest pharmacy group employing more than 10,000 people, Chemist Warehouse has also led the move to online pharmacies with five specialist e-commerce websites, dispatching orders to customers’ homes throughout the country from a network of distribution centers. Challenge Through previous acquisitions, the business had acquired a wide range of legacy IT systems, software, suppliers and contracts – with the inevitable wide variations in both quality and performance. This environment consumed much of management’s time to deal w

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