INDUSTRY Chaucer Holdings PLC (www.chaucerplc.com) is a specialist insurance and reinsurance group listed on the London Stock Exchange. It provides the capital and expertise required to write business at Lloyd’s, the world’s leading insurance and reinsurance market. The core of its business is underwriting marine, non-marine and motor insurance and nuclear industry insurance. BUSINESS CHALLENGE The challenge for Chaucer’s IT department involved fi nding ef- fective tools that would enable the Senior Database Administrator to monitor a large number of SQL servers and provide overview reports as well as exception reporting. The DBA needed automated solutions—including an auditing system for servers for compliance/regulatory purposes—that would save time and enhance productivity. I

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