Charles Darwin University Case Study Situation Analysis Prior to appointing Campus Travel, CDU used two preferred travel companies/agencies. As the reporting provided by these companies was often inconsistent with the information provided by their preferred airline, CDU lost significant time and productivity in having to merge all travel data internally. More importantly, CDU identified that there was substantial leakage as a result of travellers making their own personal choices regarding who would be their travel supplier. However CDU could not identify where the leakage existed, since it could not rely on the data provided. Challenges CDU’s key challenges were to: • stop the leakage, cut unnecessary expense and r educe the overall cost of its travel bookings • encourage m

Join for free to read