Challenge Daimler’s new global buying system GLOBUS has provided the company with an efficient organization of procurement processes all over the world. In order to ensure fast and comprehensive educa- tion and ongoing support of the system users, Daimler decided to develop and implement a special user support system. The main requirements to the system were its transparent structure and easy-to- use interface which would allow users in various countries to use materials describing GLOBUS func- tioning. Besides, the system had to be compatible with the technology which GLOBUS itself was built on. When looking on the other side of the process, it was necessary to organize a proper environment for multiple global content creators and translators which would streamline timely, consi

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