Case Study
CGI Iberia Dramatically Improves Service Level Management Capability with CA Business Service Insight
CGI Iberia Dramatically Improves Service Level Management Capability with CA Business Service Insight
CGI Iberia Dramatically Improves Service Level Management Capability with CA Business Service Insight CUSTOMER SUCCESS STORY | August 2011 CLIENT PROFILE Industry: IT services Company: CGI Iberia Employees: 1,200 BUSINESS CGI provides business consulting, system integration and outsourcing services in 36 countries. Its Iberian operation supports 15,000 end users and more than 1,000 servers across Portugal and Spain. CHALLENGE Meeting c